What is tenant experience and why does it matter?  What are the key challenges in respect of tenant experience that landlords, enterprises or flex space operators face in the hybrid era?  Is tenant experience designed only for new building developments?  How does tenant experience technology help solve some of those challenges?  How can the success of these types of solutions/platforms be measured?  How long does it typically take to deploy tenant experience solutions and how long until clients usually start seeing the benefit?  What are some mistakes to avoid when considering or implementing a tenant experience solution?  How can collaboration be achieved with the support of tenant experience technology?

Andrew Knight speaks with Tom Evans as they discuss how data and technology can improve the tenant experience.

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