Business Rent Mediation Service

• Conducted by an independent, skilled mediator who will help the landlord and tenant to agree a way forward
• Allows parties to resolve matters quickly, cheaply and effectively
• Creates the opportunity for a clear, balanced dialogue between landlord and tenant
• Is incisive and robust to Separate genuine issues from arguments with less relevance
• Is carried out by an RICS Mediator who has years of practical experienced in similar negotiations
• Control of the dispute remains with the landlord and tenant

RICS mediation is a robust negotiation process, facilitated by an independent and expert mediator. It allows the mediator to intervene and use their experience and sector expertise to analyse and test the proposals made by each party, helping them to reach a responsible, commercial agreement.

• Is a cost-effective intervention proportionally matched to the size of the dispute
• Ensures that the final decision on how to proceed is kept within the control of the parties
• An insightful analysis of the tenant’s grounds for non-payment alongside the landlord's requirements
• An opportunity to engage external specialist advice to examine the proposals made and the documentation on which they are premised

Complete an application to appoint an impartial mediator and submit it to drs@rics.org. 

The RICS mediator will be appointed within five days and will work with the parties to resolve the issues within 28 days. The Mediator will bring professional, real-world experience of dealing with similar negotiations to the mediation process. They will maintain a balance between the parties in negotiations, crystallise issues, and help parties agree the way forward.

RICS will not charge an administration fee to the parties. Instead, RICS will recover its administrative costs from the appointed arbitrator on the basis of a small percentage of their fee.

To provide an affordable and cost-effective service, each party will be responsible for the payment of their half share of the fees unless they agree otherwise, and the following rates will apply:

* If the mediation session is extended over the guide duration a set hourly rate will be agreed between the parties and the mediator.