IBOS - benchmarking building performance
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Overview
The role of buildings is changing. RICS introduces the International Building Operation Standard (IBOS) to support buildings to be more compliant, functional, economic, sustainable and better performing. IBOS supports organisations that wish to measure the operational performance of their property assets in a consistent manner – irrespective of the type of property or its location.
IBOS can also be used for:
- internal portfolio benchmarking
- portfolio comparison against those of other parties
- day-to-day and strategic asset management
- data optimization
- sustainable asset performance
- ESG reporting
- strategic portfolio planning
- capital planning and prioritisation
- workplace and workforce planning
- post-occupancy research
- compliance assessment and
- user satisfaction assessment.
Meet the trainer
Brian Thompson BSc MBA MRICS is an expert in strategic property asset management and has worked at senior level within the public sector, commercial property consultancy businesses and in management consultancy.
He has been a member of the RICS Public Sector Group for over a decade and was formerly chair of the Management Consultancy Group in Scotland. With an interest in developing and promoting new ideas, Brian has authored various research papers covering topics such as public private partnerships, linkages between the workplace and productivity of occupiers, and collaborating on the procurement of property services. More recently he wrote the Strategic Public Sector Property Asset Management Guidelines and the innovative International Building Operation Standard.
Brian regularly contributes articles to the journal of the Association of Chief Estates Surveyors and the RICS Property Journal.
Course Structure
Module 1 – What is IBOS
Module 2 – Compliant and Functional pillars
Module 3 - Sustainable and Economic pillars
Module 4 - Performing pillar
Module 5 – Capturing data and applying IBOS
Who is this course aimed at?
| Who | Examples | How they would use it | Why they would use it |
Consultants Building Performance Consultants Estate Strategy Consultant Building Consultancy |
Mitie JLL, CBRE, C&W, Avison Young, etc. Tuffin Ferraby Taylor |
As part of their client service offering to be able to assess and analyse a building's performance. | It is an independent data standard Following best practice methodology Credibility to their client offering |
Occupiers Asset & Property & Facility Managers Head of Estate Management |
Barclays Bank (office) Marks and Spencer (retail) Westminster School (education) |
They would not use it directly but would experience the benefits of professionals using it and having a user and data-led approach to building operation and management. | The occupiers want a better experience when they go to work/shopping/school. |
Building Owners Asset Manager |
British Land Crown Estates Government and Local Councils |
This would be the foundation of their building operation and management strategy. | To enhance the value of their asset To ensure their property is occupied and they have happy tenants. |
Investors Fund Managers |
Aberdeen UK Property Fund CBRE Property Fund |
As part of due diligence in assessing building portfolios. | To help them assess the investment potential of assets. |
Learning Outcomes
- Consider how you could apply IBOS to your organisation.
- Appreciate the way data can be used to support decision-making.
- Describe some of the factors that have changed the way we use property assets and assess their value to an organisation
- Summarise the different purposes of applying IBOS to your assets
- Describe the pillars and their associated performance indicators
- Use a range of data to measure building performance
- Identify the optimum methods of capturing data for your organisation
- Plan how to capture data that can be used to measure performance
- Identify and apply relevant indicators relevant to your organisation
- Assess the most appropriate methods of capturing feedback from users to inform the three indicators
- Weigh up the Performing pillar against other pillars of performance to take a rounded perspective of property performance.
- Critically appraise the methods and processes used by your organisation to capture and analyse property data
- Develop a plan for the capturing of data within your organisation to enable you to apply IBOS
- Create VCPs to add value to your organisation as a consequence of applying IBOS.
