This document was reissued in June 2024 as a professional standard. It had previously been published in 2017 as a professional statement. The regulatory requirements remain the same and no material changes have been made to the document. For more information on the document category changes, see Standards document types.

This professional standard provides RICS members and RICS regulated firms with mandatory requirements when acting on the open market sale or acquisition of a commercial investment real estate opportunity in the UK in order to avoid conflicts of interest prejudicial to their clients’ best interests.

It covers:

  • Introduction, effective date and application in the UK
  • Dual agency, including related firms
  • Multiple introductions
  • Incremental advice

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Watch our video which provides you with an overview of the professional standard, and is targeted at those RICS professionals and regulated firms acting on the open market sale or acquisition of a commercial investment real estate opportunity in the UK in order to avoid conflicts of interest prejudicial to their clients’ best interests.

  • The video will provide you with an overview of:
  • Why addressing conflicts of interest is important, effective date and application in the UK.
  • Definitions used in the professional standard.
  • Dual agency, including related firms.
  • Multiple introductions.
  • Incremental advice.
  • Views from industry stakeholders as to why this professional standard matters to them and the impact it will have on the industry.