Examples
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Members & Candidates
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Panel Members
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Assessors
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Students
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Public
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Our Group Companies
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We share information with other companies within RICS and their employees, to help us manage our business effectively and manage your requests for our products, services and support (see appendix 1 for details of the companies in our Group)
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✓
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Other professional, qualification and accreditation bodies
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In some countries, we operate joint qualification schemes with third parties, for example the Society of Chartered Surveyors in Ireland. Both RICS and the joint scheme and other professional bodies will need to share information with each other to operate the scheme.
We share information with external accreditation bodies where it is needed to ensure mutual accreditation of certain training programmes and Dispute Resolution Service panel services; assess candidate and assessor suitability and performance; and register and award your qualifications
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Service Providers
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We share information with our service providers and suppliers to help us manage our business, and deliver our services and products to you, effectively. These companies provide a wide range of support to RICS including technology equipment and services, security and confidential waste services, market research and training courses/support. In these arrangements, RICS remains responsible for, and enters into contracts to protect, your personal information; the service providers cannot use your information for their own purposes.
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Professional advisers, regulatory and legal authorities
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We disclose your personal data to our professional advisers, legal authorities, other professional bodies, other regulators or other third parties, in order to investigate complaints and disciplinary matters, to exercise or defend our legal rights or otherwise, where required by law.
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Agencies, employers, educational and professional bodies
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Subject to obtaining your consent, we will provide relevant details to recruitment agencies, employers and educational or professional bodies for the purposes of verifying your membership, training and qualification details.
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Corporate transactions
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We will disclose your personal information if we have a good faith belief that such disclosure is necessary as part of a corporate transaction, such as a transfer of assets to or an acquisition by or merger with another company.
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General public
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Our Royal Charter and byelaws require us to keep a register of members which, for transparency, is published online. Only information about active members is published online, records of former members are not. In addition, disciplinary hearings and outcomes may be made public.
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If you are an administrator of an organisation with a subscription to our services (e.g. our Proform Service) and you supply contact information about your colleagues, we will contact those individuals with communications about our services and that may include reference to you.
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For our Dispute Resolution Service, we share details of those who request use of our service with Panel members and vice versa to facilitate the process, and in accordance with our contracts with Panel members as well as those engaging our dispute resolution services.
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We will share information with the public and press to support advertisement of our activities, company and the profession. We aim to aggregate and anonymise information in these scenarios. Where this is not possible, we will ask for you consent unless we can demonstrate a legitimate business interest in sharing your information and it will not have a significant effect on your right to privacy
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Our partner charity, LionHeart
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With your consent, we will share your information with LionHeart, to enable them to provide you with details of their products or services. You can find more information about Lionheart on their website here
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Any-one you ask us to share information with
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We will share your information with some-one else if you ask us to. For example, this might be sharing information with your employer or university.
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External venues
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Where some element of a course, programme or event is delivered outside of RICS premises we will share identity data with the venue for registration and health and safety purposes.
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Law enforcement and government/public bodies
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We will share your information with the Police, HMRC, Trading Standards or other similar bodies where we believe we are required to by law, or we have a legitimate interest in sharing your information.
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Training providers
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Where you request or purchase training from RICS which is provided by a third-party training provider, we will provide them with your name and email address so they can contact you with registration details
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Social media and online advertising providers
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We will share some personal information with social media and online advertising providers so that they can match this to information about you which they already hold through your use of their services. We do this to help us:
1. Better understand the impact of our advertising campaigns
2. Identify and contact individuals like you on their platform, who may be interested in our products and services
3. Contact you with marketing and other communications, such as member subscriptions and other key events. You will only receive these if you have the relevant permissions set up on your social media account.
Our lawful basis for sharing the information and contacting you in this way is legitimate interests, as such you can object at any time, but we will not ask for your consent. You can also change the permissions with your social media company which will prevent them from showing you our communications and using your information in these ways.
Social media companies that provide services for us include LinkedIn, Tik Tok, Facebook, Instagram, WhatsApp, Google, YouTube, Twitter. If you do not want us to share your personal information with these companies for this purpose, you can tell us not to, by emailing us at socialmedia@rics.org.
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Market research partners
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We conduct market research to understand what those in and supporting our profession think about how RICS operates and the products and services we provide.
Sometimes we use third parties to undertake the research on our behalf. If you are contacted for research purposes, we will be clear about the purposes of the research, how any information you provide will be used, who will have access to it and how long it will be kept.
We may rely on our legitimate business interests to contact you to invite you to take part, but we/our third parties will obtain your consent before the research begins.
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Benefits Plus
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With your consent, we share your personal information with third parties offering discounts and services to members through the RICS Benefits Plus scheme. Further details about Benefits Plus is available here: Benefits Plus
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Your organisation or university
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We may obtain personal information about you from the organisation or university with which you are employed or affiliated to activate and manage your access to and use of the organisation’s subscription to our services.
If you access our services through a subscription administered by your organisation or university, the administrators (or learning lead) authorised by your organisation or university can access, or we can share with them, your personal information and certain usage data gathered through the service for the purposes of usage analysis, subscription management and compliance and departmental budgeting. This could include details of courses you have chosen and your progress with those courses.
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If you are a member or candidate, we will share basic information with your employer where needed to help administer your membership, ensure RICS and your employer records are up to date; and to help your employer provide you support with RICS qualifications
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If you are an apprentice, we will be given access to your information by your university for the purpose of reviewing your progress and submissions, as we have been appointed the End Point Assessment Organisation and External Quality Assurance Auditor for your apprenticeship. We will share the outcome of our assessment with your university and may need to share it with the Institute for Apprenticeships and Technical Education (ifATE) who regulate apprenticeships, if requested.
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Other members
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We will share your information with other members, for example where we publish nominees and winners of our awards in our members only publications.
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Event speakers and sponsors
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Where you attend an event, we will share limited information with those who are speaking, sponsoring or otherwise supporting us with the event so they can understand and tailor their support to the delegates attending. We will not share your contact details without your consent.
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Translation Providers
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On occasions we will use services such as Google Translate or Deepl. Translator to help us translate correspondance and documents into the languages needed for our employees to review, where it is in our legitimate interests to help us manage your correspondence. These companies do not retain or store your information. |
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