Kindly note that RICS identified a technology disruption affecting submission of concerns about RICS Regulated Members through the rics.org Reporting Concerns Form between 24 June and 16 July 2024.  If you submitted your concern during this period please could you resubmit your concerns via email with the full details to complaints@rics.org.  On behalf of RICS, we would like to apologise for any inconvenience this has caused and confirm that we will prioritise assessment of your concerns if this service disruption affected you.

RICS is unique in that it is a Royal Charter body with responsibility for regulating its members. To meet its Royal Charter obligations, the RICS is committed to regulating its Members and RICS Regulated Firms for the public advantage.

The regulatory functions of RICS are delegated from RICS’ Governing Council to the independently led Standards and Regulation Board (SRB).

The role of the SRB is to build and maintain trust and confidence in the profession for the public advantage. It is delegated responsibility for overseeing the setting of professional standards, entry to the profession, the dispute resolution service and to provide assurance to the profession, stakeholders and the public that RICS-qualified professionals and regulated firms operate to the required standards of conduct and competence.

Chaired by an independent Chair and with an independent majority, the SRB leads the development of a consistent, global regulatory strategy and oversees operational implementation across all world regions. Acting on delegated authority from the Governing Council for the exclusive and autonomous exercise of RICS’ regulatory functions, the SRB is accountable to Governing Council on its performance and activities.

Read further information about the Standards and Regulation Board

The regulatory functions of RICS are led and overseen by the Standards and Regulation Board (SRB).

Regulatory schemes

Disciplinary process & Investigations

Find out how we mitigate risks that might cause harm to consumers and businesses and the disciplinary action we take to protect the public interest and safeguard the reputation of the profession.

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Need help?

Contact the regulation team on regulation@rics.org