Explore DRS services

RICS Dispute Resolution Service (DRS) offers a comprehensive range of professional-led dispute resolution methods, providing impartial and efficient solutions across the built environment. Whether you need mediation, adjudication, arbitration, or expert determination, our services are designed to meet your needs, helping to resolve conflicts swiftly and fairly.

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All DRS forms

Find DRS Service by type of resolution:

Explore our dispute resolution services by the method most suited to your needs. Adjudication swiftly resolves construction and contractual disputes. Arbitration provides a binding decision for complex issues. Mediation fosters collaboration between parties for mutual resolution, and our expert services provide specialised advice to address technical or niche concerns. Each option offers flexibility and fairness for different situations.

Adjudication services

Adjudication offers a faster resolution for disputes in the construction, property, and built environment sectors. RICS DRS provides professional services across various commercial business and  residential consumer issues, ensuring timely decisions.

Services include; Construction adjudication, Low value adjudication, Summary adjudication, Homeowner adjudication, RICS consumer adjudication service for Which? Trusted Traders

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Arbitration services

Arbitration is a process for resolving disputes outside of court, where an impartial arbitrator makes a decision. It’s typically faster and more flexible than traditional litigation. Many opt for arbitration as it ensures confidentiality and allows parties to choose an arbitrator with the relevant expertise.

Services include; Construction and engineering arbitration service, Commercial rent review appointment service, Commercial rent arrears arbitration service - published awards, Rural rent and agriculture disputes

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Mediation & court referred services

Mediation is a process where an experienced mediator helps two parties have voluntary open discussions to reach a solution that works for all involved. Sometimes, a court may instruct a party to seek dispute resolution through RICS using a court-referred request, often involving this mediation process.

Services include; Boundary disputes mediation service, ACRE mediation, Consumer mediation scheme, Court approved alternative dispute resolution service

View Mediation & court referred services

Find dispute resolution services by types of disputes: 

Explore dispute resolution services by the type of disputes or specific area. 

Residential & consumer disputes

RICS DRS offers tailored dispute resolution services for residential and consumer conflicts, providing expert professional guidance to resolve issues efficiently and fairly.

Services include; Boundary Disputes Mediation Service, Neighbour Disputes Service, Neighbourhood Planning Independent Examiner Referral Service, Service Charge Dispute Resolution, Consumer Mediation Scheme, RICS Consumer Adjudication Service for Which? Trusted Traders, Homeowner Adjudication

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Rent & commercial property disputes

RICS DRS offers tailored dispute resolution services for residential and consumer conflicts, providing expert professional guidance to resolve issues efficiently and fairly.

Services include; Commercial rent review appointment service, PACT – lease renewal disputes, Small business scheme for rent reviews, Dilapidation disputes, Ground rent assessment, Business rent mediation service, Pubs code adjudicator service

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Construction disputes

Our professional services address rent and commercial property disputes, offering swift resolutions that protect commercial relationships and maintain tenancy agreements.

Services include; Construction adjudication, Low value adjudication, Summary adjudication, Homeowner adjudication, Construction and engineering arbitration service, ACRE mediation

View Construction disputes

Expert services

Our services include referrals for expert witnesses and third-party dispute resolvers, ensuring court-approved ADR and tailored guidance for complex cases across the built environment.

Services include; Expert witness referral service, Request for details of third-party dispute resolvers, Court approved alternative dispute resolution (ADR) service

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Valuation, development, land, technology disputes

We provide dispute resolvers for a wide range of issues, including land valuations, property assessments, matrimonial disputes, technology disputes (such as telecommunications), compulsory purchase matters, and more. Our standard and tailored solutions address the unique needs of each situation.

Services include; ADR for compulsory purchase disputes, The telecoms alternative dispute resolution ADR service, Valuation & development disputes

View Valuation, development, land, technology disputes

Rural Disputes

RICS DRS provides specialised dispute resolution services for rural land and agricultural matters, addressing issues related to tenancies, and land use conflicts.

Services include; Rural conflict avoidance process (Rural CAP) service, Rural rent and agriculture disputes

View Rural Disputes

Non-UK dispute resolution

RICS DRS provides dispute resolution services in a range of areas, with expertise in handling property, land, and construction disputes through mediation, arbitration, and adjudication.

Services include; RICS India dispute resolution services, Dispute resolution in South and Southern Africa, Canada - ARCANA construction adjudication, Dispute resolution services in Australasia

View Non-UK dispute resolution

Standards and Regulation Board (SRB)

The regulatory functions of RICS relating to Dispute Resolution Service are led and overseen by the Standards and Regulation Board (SRB).

Contact us

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